4

5

1

So rude on the phone they lost my business over the phone

1

These guys are crooks. Especially Gary or Jerry, who likes to be lazy and complacent when giving a estimate for repairs. You would think as long as they’ve been ripping people off since 1957, that they would be able to ask a few questions, check the fluid, and would be able to know whether or not the transmission can be rebuilt. But this is their “estimate” . The average rebuild cost is $4900-$5300 plus tax. I said ok even though its a bit high by ase standards. Then after pulling the transmission out he was hit by some kind epiphany that “ well the transmission can’t be rebuilt and now its gonna cost close to $7k. And since his over 50+ years in business he would have no foresight or intuition that was a high probability outcome. But since it took dropping to figure that out the $167 diagnostic fee has mutated into overgrown malignant mass of incompetence totaling almost $800.

5

5

5

5

5

Perry is amazing there. Quick and courteous service

5