5

Service was great and completed when he said it would be.

5

I was having some issues with my 2009 Chevrolet Silverado Transmission (6L80). I called Perry at National Engine & Transmission and he was very helpful. He answered all my questions and provided all the necessary details I required. I'm not from Abilene, so I didn't know anyone locally to recommend a reputable shop. First, I had the shop run a diagnosis, to see if any codes were being thrown. Fortunately, everything with the transmission checked out as ok. After the diagnosis, they didn't try to push any unnecessary parts or service, they were very honest and helpful. In fact, during the transmission diagnosis they even found some other issues with the truck, brought them to my attention, and I was able to make the repairs myself. This definitely made me feel like I got all the bang for the buck of the diagnosis fee - the checked more than just the transmission! Since the transmission didn't require any service, I paid for the diagnosis and went on my way. After some thinking, even though I didn't NEED repairs right that moment, I had them quote me a price for a torque converter change. With the truck having 142k miles on the original torque converter/transmission, I wanted to do a little preventative maintenance, especially since I tow a travel trailer throughout the summer (and I've heard the stock converters are a little weak). I was extremely impressed with both their attention to detail and turnaround. Throughout the process, I made several phone calls and asked several questions about how it was going and details of the parts they were using, etc. They were very patient with my questions and kept me well informed. After only 2 days, the truck was complete and Perry called me to come pick it up. Unfortunately I was running late getting off work, and didn't think I'd make it to the shop before closing time. Perry was kind enough to stay behind after closing hours as I rushed over after work to pick the truck up. For anyone needing Engine or Transmission work, go see the guys at National Engine and Transmission. Honest, Reliable, Knowledgeable, and Timely!

5

I would like to let everyone out there know that I had great service at national engine & Transmission My truck broke down on my on l -20 and I am from another state l had my truck taken to national engine & Transmission mr perry told me what was wrong and fixed it and I personally think that they did a great job I am glad there are still honest people in the world thank you Mr. Perry for all your help

5

Honest as they come, good work and fair prices. What more do want want—friendly? Yes they are that too. My new go to place.

5

Honest. Fast. Quality work. Fair prices. Recommend.

5

UPDATE... Had another component failure in the transmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

4

5

They go above service and fixed the things no one else could Bill & Perry even called to ask how it went after the job was done. Thank you guys for the great job saved me $485.00 instead buying a new part.

It’s always a pleasure having you in our shop! We will pass along the kind message to the rest of our team. We appreciate your business!

- National Engine & Transmission
5

It's hard to find trustworthy mechanics these days, that's why I want to tell you about National. I have had two different vehicles in their shop, and I have not had any problems after their service. This is my go to transmission shop. I highly recommend them.

Thank you, Charles! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your recommendation and look forward to helping you again any time you need us!

- National Engine & Transmission
5

Very nice people here

Thank you for the 5 star review, Jennifer!

- National Engine & Transmission